Hostwinds Hosting Reviews

Hostwinds
  • performance
    The average score given by customers for server quality and hosting performance
  • reliability
    The average score given by customers for reliability on server performance and support
  • features
    The average score given by customers for their experience using server and hosting features
  • support
    The average score given by customers for quality and availability of support from this company
  • value
    The average score given by customers when asked to rate how they perceived the amount of value gained from this companies products
5/5

Overall Score

Review Summary

Last update: July 9, 2021

Hostwinds offers straightforward and all-inclusive shared hosting packages with unlimited resources. As a result, these are ideal for everyone from individual hosts with personal websites to ambitious small business owners looking to expand their operations. Server customers can expect highly scalable packages with plenty of options for customizing the perfect solution for their needs. All of their products come with full management services, making it an ideal choice for both experienced and inexperienced web hosts. This host is well worth considering because it offers 24/7 support via phone, email, or live chat, as well as all of the hosting essentials and excellent add-ons.

Pros

  • Servers that are adaptable and scalable
  • For the first year, you get a free domain
  • Options for fully managed support
  • Billing terms that are flexible
  • Reseller service that is completely hands-off

Cons

  • There are no unconditional money-back guarantees. There are prorated refunds available
  • With entry-level packages, you're limited to 1 or 4 domains

Shared Hosting Plans

PlanWebsitesDisk StorageRAMCPUControl PanelPrice
Basic1UNLIMITED256 MB1cPanel5.24 USD
Advanced4UNLIMITED256 MB1cPanel6.74 USD
UltimateUNLIMITEDUNLIMITED256 MB1cPanel8.24 USD

Top Features

Free Website Migration

Any site, regardless of control panel, can be transferred to Hostwinds' servers for free.

Affordable Hosting

Hostwinds has one of the lowest shared hosting discount offers on the market.

Scalable Infrastructure

Hostwinds provides services ranging from shared hosting to dedicated server hosting.

Security Review

Apart from the extra security that customers can add to their accounts, Hostwinds only offers the essentials. Let's Encrypt and cPanel provide customers with a free SSL certificate. Premium SSL certificates are also available for purchase separately from Hostwinds' websites.

They also provide dedicated IP addresses, which is a common issue. Customers are protected from blacklisting by separating their IP from that of other users on the server. Most Hostwinds products include at least one free address, and server customers can add multiple addresses for a fee.

Nightly Backups

Regular backups, especially if you're a business, are the most reliable way to save your progress and protect your valuable data. Most other shared hosting providers provide backups on a monthly or weekly basis, but only a few provide free daily backups. So, even though you'll have to pay an extra $1 per month, it's still a bargain considering how important this feature is. This service is also available with other types of hosting, and dedicated servers come with it for free.

RAID Redundancy

RAID redundancy is a common dedicated server feature once again. Hostwinds, on the other hand, is unique in that it allows customers to choose the level of RAID redundancy they want based on their storage devices.

Enterprise DDoS Protection

Customers with dedicated servers can also benefit from enterprise-grade DDoS protection. This should protect you from the majority of automated or bot attacks, which are the source of most online threats. It's quite pricey at $50 per month, especially when some hosts offer it for free. It is, however, a critical feature for customers who host enterprise applications.

Customer Support Review

Customer support at Hostwinds is extremely comprehensive. They provide free website transfers with all of their hosting plans, including reseller clients. All customer service channels, including phone, ticket, and live chat, are available 24 hours a day, seven days a week. Customers with shared, business, or reseller accounts get full management.

Customers with cloud, VPS, and dedicated servers have the option of self-managing their environments or paying for fully managed support. Although there are some dead links, there is also a fairly extensive knowledge base with self-help articles. In any case, it's a comprehensive support package that doesn't leave anything out.

24/7 Server Monitoring

Hostwinds provides a one-of-a-kind and valuable service. If you enable it on your account, their staff will monitor your server and open a ticket on your behalf if an issue arises. This means that issues can be resolved before you even realize they exist. Customers who have a dedicated server already have this enabled, but shared, business, cloud, and reseller customers can add it for just $2 per month.

Fully Managed Servers

Customers who have a cloud, VPS, or dedicated server can add fully managed server support to their accounts, while shared and reseller customers already have it. Prices for entry-level cloud hosting start at $0.20 per month and can rise to $48 per month for dedicated server customers. It is significantly less expensive than most other hosts at this price. If you don't have the technical know-how or experience to manage a server, this is a must-have.

Free Reseller Website Transfers

The concept of free website transfers is not new or unheard of. Hostwinds, on the other hand, goes above and beyond to provide this service. They'll even move your clients' websites to their servers for free if you're a reseller. This will save you a great deal of time and effort, as well as give you a great selling point.

Tutorials & Guides

Hostwinds has a large knowledgebase with a variety of technical articles, tutorials, and guides.

Live Chat

For most sales, billing, and technical issues, Hostwinds provides customer support via Live Chat.

Support Tickets

Hostwinds provides ticketed support, which is accessible through the Control Panel.

Website Migration

Hostwinds offers free website migrations.

Phone Support

Hostwinds doesn't provide billing, sales, and technical assistance via the phone.

Premium Support

Hostwinds doesn't offer premium, managed support.

Community Forums

Hostwinds lacks a dedicated customer support and troubleshooting community forum.

Multilingual Support

Customer service in many languages is not mentioned by Hostwinds.

Hostwinds Reviews from Customers

Overall Score

5/5
  • performance
  • reliability
  • features
  • support
  • value

Matthew Lois

July 27, 2021 5:35 PM

“Very good hosting for fair price”

I believe we have been hosting our website for over a year. We received over 80GB of files, all of which is included in our cost-effective plan, which we couldn't find anywhere else. Not only when we first subscribed, but also now, the support is always quick to respond. This decision has made me very happy.

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