Last update: July 8, 2021
FastComet is well-known for its reliable hosting plans and excellent customer care. Their quick support team is accessible 24 hours a day, 7 days a week to provide personal assistance with all of their hosting packages. FastComet also has some of the most dependable servers in the industry, with guaranteed uptime of 99.9% and monthly averages that frequently exceed 100%. They also throw in a variety of goodies you'll want and utilize, like a lifetime domain, daily backups, and site migrations.
Scalable Server Environments
FastComet provides hosting services ranging from shared hosting to dedicated servers.
Free Site Migrations
For new customers, FastComet provides free site migrations.
Daily & Weekly Backups
All plans come with free daily and weekly backups, ensuring that your data is always safe.
Free Global CDN
200 Global CDN access points are available to all FastComet sites.
FastComet's hosting environments all come with some of the most advanced security features available in the web hosting industry. To keep your site safe from intruders, each plan includes a Network Firewall and a Web Application Firewall. Bots and hackers won't be able to force a login with brute force protection and two-factor authorization. FastComet's exploits and malware protection keeps your website safe from malicious code and viruses. Account isolation, CageFS Security, CloudLinux Servers, BitNinja Server Security, ModSecurityManager, and 24/7 server monitoring are all included in all plans to protect your website from attacks. Below are some security features:
What distinguishes FastComet is its human support 24/7. Support officers are always available to answer queries instantly through telephone and live chat according to their website. They have a ticketing support system that is accessible via the FastComet dashboard for fewer urgent queries. Supporting agents can help you with any OpenSource program, free app and plugin upgrades, free SSL, hacked website recovery, and more.
FastComet also provides you with access to extensive information on your hosting package, including tutorials, videos, and frequently asked questions. You may get answers to the most common problems and insights into how to execute operations within a FastComet dashboard and cPanel using a simple search feature. There is a nice chat window at the bottom of every window, which will allow you to reach a living agent in around 10 minutes or less if you can't find your answer in this information database.
Tutorials & Guides
Fast Comet has a large knowledgebase with a variety of technical articles, tutorials, and guides.
For most sales, billing, and technical issues, Fast Comet provides customer support via Live Chat.
Fast Comet provides billing, sales, and technical assistance via the phone.
Fast Comet provides ticketed support, which is accessible through the Control Panel.
Fast Comet offers free website migrations.
Fast Comet doesn't offer premium, managed support.
Fast Comet lacks a dedicated customer support and troubleshooting community forum.
Customer service in many languages is not mentioned by Fast Comet.