A2Hosting Hosting Reviews

A2Hosting
  • performance
    The average score given by customers for server quality and hosting performance
  • reliability
    The average score given by customers for reliability on server performance and support
  • features
    The average score given by customers for their experience using server and hosting features
  • support
    The average score given by customers for quality and availability of support from this company
  • value
    The average score given by customers when asked to rate how they perceived the amount of value gained from this companies products
0/5

Overall Score

Review Summary

Last update: July 8, 2021

With their promise of high performance, low cost hosting, A2, one of the most popular providers on the market, is able to attract customers of all types. A2's plans, which offer scalable solutions up to dedicated servers, may be the best value for new users looking to create a WordPress site or store. Furthermore, with 24/7 phone and live chat customer support, it's difficult to find a reason not to recommend A2 when it comes to hosting.

Pros

  • 24/7 Customer Support.
  • Usage terms for ‘Unlimited’ resources is better than most.
  • Low entry price for new customers.
  • Competitive pricing across most plans.
  • Multiple Global Data Centers to choose from.
  • Pure SSD drives on all servers.
  • Unmanaged and Managed dedicated server plans

Cons

  • Less included storage than some competitors for WordPress and VPS plans.

Shared Hosting Plans

PlanWebsitesDisk StorageRAMCPUControl PanelPrice
STARTUP1100 GB700 MB1cPanel2.99 USD
DRIVEUNLIMITEDUNLIMITED1 GB2cPanel4.99 USD
TURBO BOOSTUNLIMITEDUNLIMITED2 GB2cPanel9.99 USD
TURBO MAXUNLIMITEDUNLIMITED4 GB4cPanel14.99 USD

Top Features

Scalable Server Environments

A2 offers everything from shared hosting to dedicated servers.

Great 24/7 Support

When it comes to customer support, A2 is one of the best.

Global Data Centres

A2 users can choose among data centers in the United States, Europe, or Asia when they sign up.

Optimal Server Infrastructure

A2 provides the best server infrastructure for high-traffic, high-performance websites.

Security Review

A2 Hosting's security appears to be very flexible, both in terms of software and in terms of customer support. HackScan, a security program that runs every day to keep an eye on their servers for any major problems, protects them. This could range from a large-scale denial of service (DDoS) attack to something as minor as malware. A2's servers are also scalable, so if one is compromised by a surge of too much traffic, they can seamlessly switch to another. Server rewinds are also available if your server has an issue that requires it to be reversed.

Customer Support Review

A2 provides human help 24 hours a day, 7 days a week, by any channel you want or need, including phone, ticket, and live chat. Ticket and phone assistance are typically handled by their US team, with Live Chat handled by their Philippines team.

Technical or serious concerns, as with most hosts, are best handled by phone, as you'll be connected with their US team. Live Chat is better for basic troubleshooting or sales enquiries than it is for technical issues. One feature of A2's Live Chat box that sets it apart from others is that it displays your position in line as well as an expected wait time.

Most plans provide free migration help, with their experts predicting a total duration of 48 hours to finish the process per site, including the 24 hours of potential downtime your site may encounter during DNS propagation (pointing your site to the new servers).

Aside from that, priority support is available for $19.99 per month. While this is a beneficial feature that not all hosts offer, most clients will be turned off by the price. Especially because its principal touted function is to advance your support requests to the front of the queue.

Tutorials & Guides

A2Hosting has a large knowledgebase with a variety of technical articles, tutorials, and guides.

Live Chat

For most sales, billing, and technical issues, A2Hosting provides customer support via Live Chat.

Phone Support

A2Hosting provides billing, sales, and technical assistance via the phone.

Premium Support

A2Hosting offers premium, managed support.

Support Tickets

A2Hosting provides ticketed support, which is accessible through the Control Panel.

Website Migration

A2Hosting offers free website migrations.

Community Forums

A2Hosting lacks a dedicated customer support and troubleshooting community forum.

Multilingual Support

Customer service in many languages is not mentioned by A2Hosting.

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  • performance
  • reliability
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Overall Score

0/5